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October 24, 2024 3 min read

How to Reset Your Password

If you’ve forgotten your password or simply want to change it for security reasons, you can easily reset it through the SaleSprint dashboard or login screen.

Before you start

Ensure you have access to the email address associated with your SaleSprint account. You will need this to receive the password reset link.

Option 1: Reset from Login Screen

This is the most common method if you are firmly locked out of your account.

  1. Go to the SaleSprint Login Page.
  2. Click on the “Forgot Password?” link just below the password input field.
  3. Enter your registered email address and click “Send Reset Link”.
  4. Check your email inbox for a message from SaleSprint Support.
  5. Click the verification link in the email to create a new password.
Login Screen Screenshot

Option 2: Reset from Dashboard

If you are already logged in and just want to update your credentials:

  • Navigate to Settings in the bottom-left corner.
  • Select Profile & Security tab.
  • Under the “Password” section, click “Change Password”.
  • You will be asked to enter your *current* password for verification, followed by your new password.

Troubleshooting

Didn’t receive the email?

Check your spam/junk folder. If it’s not there, please verify that you entered the correct email address. Corporate firewalls may sometimes block external emails; ask your IT administrator to whitelist [email protected].

Still stuck?

If you cannot access your email or are experiencing persistent errors, please contact our support team immediately.

Contact Security Support →

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