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CRM & Loyalty

Loyalty That Shows Up in the Accounts

A sticker card tells you nothing and costs you something. In SaleSprint, points are a tender at the till and a liability on the ledger — so what you owe your customers is a real number, not a guess in a spreadsheet.

Shop owner serving a regular customer at the counter with a tablet point of sale

Customer Records

Contacts, credit limits, outstanding balance and the complete transaction history — every sale, return and payment on one profile.

Points as a Tender

Points earn on sales and redeem at checkout alongside cash, card and mobile money — part payment, full payment, however the customer wants it.

Posted to the Ledger

Each tender posts its own liability entry. Outstanding points, gift card balances and vouchers are real figures on the books.

FIFO Point Expiry

The oldest points are spent and expire first, so balances wind down predictably and the liability does not grow forever.

Server-Side Discount Rules

Discounts are decided by the rule engine on the server. A cashier cannot hand out one the rules do not allow.

WhatsApp, SMS and Email

Reach customers on the channel they actually read — receipts, reminders and campaigns from the same customer record.

Loyalty is an accounting liability

If your customers are holding 400,000 points, you owe them something. SaleSprint treats that the way an accountant would: each tender carries its own liability account, so redemption reduces a balance instead of creating a mystery.

  • Earn on sale

    Points accrue as part of the sale, on the rules you set, at the moment of the transaction.

  • Redeem as a tender

    Points, gift cards and vouchers sit next to cash, card and mobile money on the payment screen.

  • FIFO expiry

    Oldest points go first — both when spent and when they lapse.

  • Referral reward at checkout

    The reward is applied at the till, not promised and forgotten.

Checkout — Ama Mensah
GH₵ 320.00
Loyalty points (2,000 @ 0.05)- GH₵ 100.00
Gift card • GC-2291- GH₵ 50.00
Mobile money- GH₵ 170.00
Balance dueGH₵ 0.00
Points liability reducedGH₵ 100.00
Gift card liability reducedGH₵ 50.00
Points earned on this sale340

A promotions engine the till cannot argue with

Five promotion types, one rule engine. Eligibility, limits and guardrails are evaluated on the server when the sale is priced, so what a cashier can give away is exactly what you decided they could.

Discounts

Line, order and category-level rules that apply themselves when the conditions are met.

Coupons

Codes with their own validity, limits and eligibility, applied and validated at checkout.

Gift cards

Sold, topped up and redeemed as a tender, with the outstanding balance tracked.

Vouchers

Issued for a value or a campaign, spent like money and accounted for like money.

Referral programmes

The reward lands on the referring customer and applies at the referred checkout.

Guardrails

Auto-discount rules run server-side with limits enforced, so promotions cannot stack their way past the margin you set.

Accepted at checkout

Cash Card Mobile money Loyalty points Gift card balance Voucher Referral reward Customer credit

Give your regulars a reason to come back

Set up points, gift cards and referrals in an afternoon — and know exactly what they cost you.